Digital Desktop Support Engineer
Agency Reference Number: J76087
Venn Group is currently working with an NHS organisation, based in outer London, who are recruiting for a Desktop Support Engineer to join their team. The post holder will provide second line desktop support in maintaining and expanding the IT service for the Trust.
Rate: £180 per day Umbrella
Location: London – Onsite 5 days per week
IR35 Status: Inside
Duration: 3 months, initially
Job Responsibilities:
- To provide high quality 2nd line technical support to all users connected to the IT environment
- To fix hardware and software faults or recommend appropriate solutions
- To undertake the build, configuration, documentation and integration of new desktop, audio visual devices and printer hardware
- To identify, recommend and implement changes to IT systems
- To build, deploy and repair all devices such as PCs /Laptops/ printers/ scanners/ mobile devices etc
- To provide face to face desktop support
The ideal candidate will have:
- Demonstrable experience of working in a technical support environment at 1st and 2nd line level
- LAN/WAN technologies
- Network services DNS, DHCP
- ServiceNow
- All Microsoft Office versions 2010 onwards & MS Teams
- All Microsoft Desktop OS – Windows 7 onwards
- All Microsoft Server OS - 2012 onwards
- Apple MAC OS and iOS versions
- SCCM, Intune, Airwatch, MaaS360
- Bitlocker, Sophos, ATP, VPN, Citrix
- Active Directory including group policy
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.