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Desktop Support Engineer
- Location Harrogate
- Job type Contract
- Salary Market related
- Discipline Technology
- Reference J89288
Contract Desktop Support Engineer – NHS Trust
Location: North Yorkshire
Duration: 10 Months
Start: ASAP
We are currently supporting an NHS organisation in North Yorkshire that is looking to engage a Desktop Support Engineer to assist in the delivery of high-quality BAU support across the Trust. This is an excellent opportunity to contribute to vital frontline services in a fast-paced, healthcare environment.
Key Responsibilities:
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Provide BAU desktop support for hardware, software and peripheral equipment across the organisation
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Act as a local technical expert, supporting users both remotely and in person across hospital and community-based sites
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Troubleshoot and resolve incidents, escalating where necessary and tracking progress through to resolution
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Support installations, configurations, moves and decommissions of IT equipment
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Liaise with internal departments and external suppliers to ensure continuity of service
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Maintain IT security best practices and promote safe use of technology
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Contribute to the implementation of new systems and support ongoing IT projects
Experience Required:
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Proven experience in an IT support or desktop engineering role, ideally within the NHS
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Strong technical understanding of desktop hardware, Microsoft operating systems and common software applications
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Outstanding customer service is essential