Desktop Support Engineer

Desktop Support Engineer

Contract Duration: 12th January – End of March
Rate: £154 Umbrella 

Overview

We are seeking an experienced IT Engineer to support a large-scale upgrade project, migrating approximately 1,000 devices from Windows 10 to Windows 11 across multiple sites.

Key Responsibilities

• Upgrade and migrate around 1,000 end-user devices from Windows 10 to Windows 11

• Ensure minimal disruption to users during the upgrade process

• Troubleshoot and resolve upgrade-related issues

• Provide on-site user support during and after migrations

• Follow documented upgrade processes and escalation procedures

• Accurately record progress and issues throughout the project

Locations

• Aylesbury (main site)

• High Wycombe

• Amersham

Requirements

• Proven experience upgrading Windows 10 to Windows 11 in an enterprise environment

• Strong desktop support and troubleshooting skills

• Ability to work independently and manage workload across multiple sites

• Full UK driving licence and access to a car (essential due to site travel)

• Good communication and customer-facing skills