Urgent Requirement – Estates Operations Manager – Coventry – Permanent
Venn Group is currently recruiting for an Estates Operations Manager for a large organisation based in the Coventry area. The ideal candidate will be available at short notice. The permanent salary is between £40,000 and £53,000, plus excellent benefits
The role will involve:
- Strategic and operational management of the operations and maintenance technicians team, managing the in house technician’s effectively, review overall performance and strive to make the service best in class
- Benchmark performance quarterly and provide SMT with reports
- Management of the Faculties Managers, monitoring performance of their teams to ensure effective service delivery
- Responsible for the management of KPIs in relation to the performance of the operations and maintenance technicians, increasing the proportion of planned maintenance. Provide strategic guidance and KPI’s for job allocation, to meet the needs of customers
- Identify development priorities and needs in the reactive frontline technical team to deliver effective service. Set KPI’s, SLA’s and benchmarks to support the development of objectives for teams. Monitor targets and provide regular updates on team performance
- In conjunction with the wider Operations and Maintenance team, manage projects in house to affect time and cost efficiencies where reasonably practicable over the use of external contractors
- Lead and manage relationships and partnerships with clients and customers so that services meet customer expectations within available Estates resources