Financial Operations Officer

Interim Finance Recruitment Solutions

Permanent Financial Operations Officer

Location: Somerset (Substantial Remote Working)

Contract Type: Permanent

Hours: 37 hours (Mon-Fri)  

Salary: £27,606

Ref: 71029

This role is to ensure that income is accurately and completely posted to the company’s finance and housing management systems. Resolving allocation queries and supporting the Financial Operations Team Leaders.

Responsibilities include:

• Processing all payments received and ensuring that these are allocated to accounts. Posting of cash and benefit, manually and by batch to the finance and housing management system. Posting of other debtor invoices and cash receipts to the finance system
• To raise and despatch debtor invoices as required in accordance with agreed procedures and to respond to requests from customers to make payments by standing order, direct debit, giro or other means
• Reconciliation of cash and transfer postings and resolution of unposted and queried items
• Preparation of refunds
• Posting HB and universal credit payments to customers accounts
• Examinations of current customer and debtor credits, and other customer credits.
• Seeking prompt recovery of unpaid accounts and other debts not dealt with by the income recovery team
• Administration and collection of Direct Debits, including recording and correction of rejections
• Ensuring that all direct debit receipts are correctly allocated to customer accounts
• Creating/amending customer accounts as and when necessary
• Resolving rent allocation queries
• Dealing with incoming correspondence to include but not limited to: post, emails and answering telephone calls
• Ensuring reconciliation between the bank, the housing management system and the financial ledgers can be completed

Essential Skills:

• 5 GCSEs including English & Maths Grade C or above
• Strong Knowledge of Microsoft Excel and Word
• Experience of working in a transactional processing team
• Full Clean Drivers’ License

To apply for this role or to find out about other Housing jobs, please contact Peter Roberts or Max Clifford from the Bristol Finance Recruitment Team on 01179 308760 or proberts@venngroup.com

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.