Head of HR Operations

Location: Milton Keynes (2 – 4 days onsite per month)

Duration: Until July 2026

Salary: £59,139 to £66,537

Hours: Full time, Monday to Friday

This is a pivotal role will lead the delivery of high-quality, efficient, and consistent HR services across the entire employee lifecycle from recruitment to retirement.

Reporting to the Director of People Services Hub, you’ll drive performance, lead through change, and embed a culture of continuous improvement and collaboration. This is a fantastic opportunity to influence service transformation, champion innovation, and ensure our services remain responsive, compliant, and aligned with evolving needs.

Key Responsibilities

• Provide strategic leadership across operational HR teams
• Deliver high-quality, customer-focused services across the employee lifecycle
• Lead service transformation initiatives and embed new technologies (e.g., SAP SuccessFactors, automation, AI)
• Ensure compliance with employment law, GDPR, and internal governance
• Develop KPIs and use data insights to drive performance and service improvements
• Build strong relationships across the University and manage external providers

About You

• Extensive experience leading large-scale HR operations or shared services
• A track record of delivering efficient, user-focused services
• Strong leadership and change management skills
• Experience in Higher Education or the public sector.

If this sounds like the role for you, please reply to this email with your up-to-date CV.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.