Housing Administrator Immediately Required
Duration: 2 months
Location: Remote working
Rate: £14 via Umbrella
An exciting opening has arisen for an immediately available Housing Administrator for a Housing association in Wolverhampton. The chosen candidate with be responsible for processing housing applications.
The successful candidate have experience in a similar position and be responsible for:
- Accurately processing Housing Applications ensuring targets are met
- Dealing with customer enquiries by phone, email, text, social media, writing, face to face, etc within corporate timescales
- Providing Housing Advice to customers
- Processing Medical Referrals within timescales following referral to senior officer
- Update outcomes following assessment by the medical panel
- Provide assistance and support to vulnerable customers
- Ensure housing applications are updated based on the information that applicants provide
- Directing applicants to online workshops
- Request, assess and process immigrations documents to assess eligibility for council housing
- Respond to disabled notifications from the Independent Living Service
- Making appropriate signposting & support referrals as required for customers
- Re-registering applicants when required
- Ensure accurate communications are provided to customers when required
- Ensure potential safeguarding referrals are discussed with senior officers and completed within timescales
- Ensure General Data Protection regulations are adhered to within policy guidelines
The successful candidate will have:
- good written and communication skills
To discuss this role in more detail and to secure this opportunity, please contact Katie Dugmore on 0121 616 0660 or alternatively email kdugmore@venngroup.com
At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.
*Venn Group’s “Recommendation Scheme”: If you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations