VACANCY – Housing Management Worker
Location: Leicester
Length: Temporary to permanent
Temporary contract: £11.20 per hour inclusive of holiday pay £18,632 Permanent Salary
Hours: 37 hours per week on a rota basis
Shift patterns: 8:00AM – 4:00PM
9:00AM – 5:00PM
1:30PM – 9:00PM
Weekend shift: 11:00AM – 7:30PM (1 in 3)
Venn Group is currently recruiting for a Housing Support Worker to be based within a temporary accommodation setting in Leicester. This role demands a candidate with direct experience of working within a hostel environment, and providing sound housing advice and benefits support to service users of all ages.
Responsibilities of the role:
- Working in a single homeless hostel with vulnerable clients aged 16-65
- Acting as the first point of contact for residents and the wider community to enable them to live comfortably in the temporary accommodation setting
- Carrying out risk and needs assessments of service users housing needs, ensuring the accommodation is right for the applicant
- Helping residents sustain their independence by ensuring that they have an understanding of housing issues, rights and responsibilities
- Assisting and/or signpost residents to benefits advice service to maximise their income, ensuring they are claiming the appropriate benefits
- Dealing with issues including rent arrears and Anti-Social Behaviour, to the point of eviction if necessary
- Encouraging resident involvement in the development and operation of the service, facilitating appropriate consultation and participation
- Undertaking regular security and health and safety checks
- Reviewing working practices on a regular basis, ensuring continuous improvement and a high level of service to our residents
Essential experience/requirements:
- Previous experience within a similar role
- An enhanced DBS dated within the last 3 years, if not held, a willingness to apply
To discuss this excellent opportunity further, please contact the Social Housing and Support teamon 0121 616 0660 and ask for Kim Parsons (Senior Consultant for the Midlands), or alternatively email kparsons@venngroup.com with an up-to-date copy of your CV as soon as possible.