Position: Housing Officer
Hours: Full time
Location: London
Salary Range: £25,000 - £27,000 per annum (negotiable dependant on experience)
DBS Status: Basic
Our client, an established housing management organisation, is seeking an personable and energetic Housing Officer to provide a comprehensive housing service and take responsibility of a patch to deliver a high-quality service to all tenants and ensure high levels of satisfaction.
Responsibilities:
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Develop effective relationships with residents, residence groups and other stakeholders
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Managing 600 Local Authority properties
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Dealing with general housing management issues and tenancy sign ups
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Liaising with contractors on repairs and maintenance within the estates
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Meet KPIs for void turnaround, reletting properties and estate inspections
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Effectively manage low level ASB cases and investigate reports of tenancy fraud
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Lead the development and implementation of service improvement to improve customer satisfaction
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Focus on supporting vulnerable tenants that are elderly or have mental health issues
Essential Requirements:
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Valid DBS issued and on the update service
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Experience working as a housing officer within a Housing Association or Local Authority
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Knowledge of housing legislation and current practice
If you have experience to match the requirements, or if you would like more information on the role, please contact me on 020 7557 7667 or send your CV to housing@venngroup.com.
*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations.
