Interim Housing & Support Recruitment Solutions
Housing Officer
Required via Venn Group
An excellent Support Provider in Bristol are recruiting for a Housing Officer to join their team to support vulnerable Refugees and Asylum Seekers to access safe and secure accommodation in a new country. The post holder will play an important role supporting Service Users to sustain their accommodation and tenancy agreements in the community.
Location: Bristol
Contract duration: Temporary to Permanent
Hours: 37.5 hours per week
Rate: £16.00 - £20.00 via Umbrella
Vacancy ref number: J71581
Day to day responsibilities include:
- Manage 100 + units different Self-Contained Flats, Support Living Schemes, and HMO properties; housing Asylum Seekers and Refugees
- Produce, implement and review person-centred Housing Related Plans for each service users, in partnership in accordance with agreed policies and procedure
- Assist the Team Leader and Housing Income Officer in carrying out Initial Assessments and interviews for the selection of potential tenants; making accommodation offers
- Complete Sign-ups for new tenants and post-sign up checks throughout the tenancy
- Assist the Housing Income Team Leader to manage Rental Income and Tenant Service charges within agreed budgets
- Assist the Team Leader to deliver Estate Management Services such as arranging and attending settling in visits with new tenants
- Conduct property inspections in line with tenancy reviews for Fixed Term tenancies, liaising with Cleaning Teams to ensure that the estates are in kept clean and tidy condition and to report any issues arising and making initial contact/investigation with respect to tenancy issues such as ASB
- Resolve or Escalate any customer complaints promptly
- Negotiate any Debt Re-payment Arrangements based upon the tenant’s income and expenditure commitments
Essential criteria include:
- Core housing management experience
- Enhanced DBS issued within the last 12 months or on the update service
To apply for this role or to find out about other Housing jobs, please contact Paulo Davis from the Bristol Housing recruitment team on 0117 930 8760 or p.davis@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.