Interim Housing Recruitment Solutions
Housing Officer required immediately
Our client is looking for a Housing Officer to come on board for an 8 week contract with an excellent housing provider in South Wales.
Client Location: South Wales (remote with occasional travel to the offices)
Hours: 37.5 hours per week (flexible working available)
Length of Contract: 8 weeks +
Hourly Rate: £ 16 – 22 per umbrella (DOE)
Reference: 7079550
Day-to-Day Duties:
- Provide the delivery of excellent holistic housing management services (i.e. income recovery, voids & lettings, tenancy management, ASB & management of property condition), with a focus on enabling customers to achieve sustainable tenancies and enhance customer and community wellbeing
- Managing a patch of approximately 400 patches for all housing matters
- Ensure that the service effectively aligns to the Corporate Plan, values and culture to deliver a holistic and preventative approach to meet the need and demand of communities and customers
- Manage and monitor tenancies to ensure they are sustainable; assessing and identifying support needs of customers and ensuring the provision of appropriate support through internal and external support services
- Develop and maintain local partnerships and relationships to develop sustainable customer, housing and community solutions
- Contribute to the continuous improvement of the community housing service ensuring it delivers great customer outcomes (e.g. more independent, improved resilience), and great business outcomes (e.g. reduced cost to serve, enhanced reputation, maximising income)
Essential Criteria:
- Strong housing management experience
- Experience dealing with high level rent arrears and ASB
To be considered for this position and for further information on this and other roles please send an updated CV to bjohns@venngroup.com or call Branwen Johns or Riley Garnett on 0117 930 8760
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.