Housing Options Officer
Agency Ref: 76995
A reputable Council based in Essex is in need of an experienced Housing Options Officer to work in their Housing Options team. This is a full time role to start ASAP.
Location: Essex (on site for 4 weeks then hybrid)
Type: 5 months ongoing
Hours: 37 per week
Pay: £28 per hour via a umbrella company
Daily duties:
- Provide a proactive service to people who are at risk of becoming homeless, providing them with appropriate advice, help and support to prevent and or alleviate homelessness
- Ensure that the Council’s statutory duties and responsibilities for homeless persons are discharged in accordance with provisions set out in Part VII of the 1996 Housing Act
- Offer free, confidential and impartial information and advice to the public about their housing rights and obligations under legislation and Council policy
- Arrange for homeless applicants to be placed into the most suitable and cost-effective form of temporary accommodation
- Set up clean rent accounts, monitor payments and terminate accounts and placements promptly in relation to nightly paid temporary accommodation in accordance with the council’s procedures
- Monitor the welfare and impact on the lives of applicants placed in temporary accommodation and assist them with advice regarding their general welfare and benefit matters
- Occasionally cover the phone line for the Housing Triage Assessment team conducting assessments on applicants are victims of homelessness
Essential requirements:
- Excellent interviewing skills to extract relevant information and complete accurate assessments
- Able to manage a caseload and meet deadlines
- Experience of providing homelessness and housing options advice to the public
To express your interest in this role or to discuss any other of our housing roles, please forward your updated CV to Sam Goddridge at s.goddridge@venngroup.com or call 01908 295 000