Housing Options Officer
Agency Ref: J76166
A highly reputable Local Authority is looking for a Housing Options Officer to join the team.
Type: Temporary
Location: Minimum 2 days in office based in West Sussex
Hours: 37 hours per week, Monday – Friday
Daily Duties:
• Provide a proactive service to people who are at risk of becoming homeless, providing them with appropriate advice, help and support to prevent and or alleviate homelessness
• Ensure that the Council’s statutory duties and responsibilities for homeless persons are discharged in accordance with provisions set out in Part VII of the 1996 Housing Act
• Offer free, confidential and impartial information and advice to the public about their housing rights and obligations under legislation and Council policy
• Arrange for homeless applicants to be placed into the most suitable and cost-effective form of temporary accommodation
• Set up clean rent accounts, monitor payments and terminate accounts and placements promptly in relation to nightly paid temporary accommodation in accordance with the council’s procedures
• Monitor the welfare and impact on the lives of applicants placed in temporary accommodation and assist them with advice regarding their general welfare and benefit matters
Essential Requirements:
• Excellent interviewing skills to extract relevant information and complete accurate assessments
• Able to manage a caseload and meet deadlines
• Experience of providing homelessness and housing options advice to the public