Permanent Opportunity
ICT Technician
We are working with an organisation in Brentwood who are looking for an ICT Technician to join the team to assist with supporting end users and resolving IT issues.
Core deliverables of this post include:
- Provide 1st line support for all issues reported through the help desk, logging the issues as they occur or raising issues as appropriate
- Escalate issues that cannot be resolved to team members
- Contribute to the on-going implementation and development of projects within the team
- Collaborate with colleagues to improve the service delivered by the IT department
- General physical work such as moving/installing computers, printers, switches, server room maintenance
- Perform diagnosis procedures on PCs, mobile devices, phones, peripherals and applications
Required skills/experience includes:
- Previous IT and 1st line support experience within an organisation
- Ability to work under pressure and manage workload
- Ability to diagnose and solve technical problems quickly
- Possess good communication skills
Location: Brentwood
Salary: £22,000
Get in touch with George on gmaguire@venngroup.com if you are interested in this position.