IT Technician
Agency Reference Number: 7189700
Venn Group is currently working with a School based in Surrey, who are looking for an IT Technician to join their team on a permanent basis.
Location: Surrey
Duration: Permanent
Salary: £21,523 – £26,762 per annum
Job responsibilities:
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Acting as a point of contact for the IT Service Desk, providing feedback on issues and updating staff when there are network changes
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Assisting with the daily tasks of the IT team and use the IT Service Desk system to prioritise and assign tickets, respond to tickets, monitor issues, track maintenance and use reports to monitor ongoing issues
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Assisting staff and students in rectifying any IT issues and supporting the use of technology in the classroom and escalating IT issues within the team effectively
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Working on specific delegated IT projects to enhance the working environment and support the Trust to deliver high quality services to all students and wider stakeholders
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Maintaining appropriate records of IT equipment
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Providing a professional and customer-focused service to all stakeholders within the Trust including students and staff
Essential skills/experience:
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An understanding of computers and desktop/server operating systems (Windows 10,11, Server 2016/2019)
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Experience using Microsoft based networking tools (Active Directory, SCCM/InTune, Group Policy, DHCP/DNS)
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Managing firewalls and web filters to promote security and user safety
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Working knowledge of business productivity suites including Office 365 and management of servers within a virtual environment (VMWare/Hyper-V)
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Knowledge of Apple Mac management
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Knowledge of IT systems and delivery methods
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Understanding of the Education environment
To apply for this role or to find out about other roles we are working on, please contact Scott Rennie on the Reading Technology recruitment team on 0118 207 1212 or email srennie@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.