IT Technician

Permanent IT Technician

Agency Reference Number:J60586

Venn Group is seeking an IT Technician to join a prestigious independent school in Essex.

Salary: Circa £22,000 per annum (dependent on experience)
Location: Essex
Length: Permanent

Job responsibilities include:

• Providing 1^st line support through monitoring the IT helpdesk, ensuring appropriate service levels are maintained and issues resolved satisfactorily
• Installing computer hardware and managing their integration with the network
• Ensuring computer systems are kept up to date, deploying updates, patches and software as requested
  • Supporting and maintaining all School-owned user technology including desktops, software, laptops, printers, and mobile technology
  • Managing the college Wi-Fi system
  • Maintaining Windows 10 based PCs and Laptops and Apple iPads
  • Installing and maintaining equipment such as multi-functional printers and interactive whiteboards, ensuring that the hardware is regularly tested and ready to use when required

The successful candidate will have:

• Experience supporting, troubleshooting and resolving technology issues, ideally within the education sector
• Knowledge of MS Servers, Active Directory, Windows 10 and O365
• Worked using structured helpdesk policies and procedures in a support environment
• The ability to communicate politely and effectively at all times to a wide range of users, key stakeholders and external organisations

To apply for this role or to find out about other Education Technology jobs, please contact Kirsty Mah on the London Education Technology Recruitment team on 020 7557 7667 or email kmah@venngroup.com

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.