Our client, a leading Defence and Security organisation, urgently require an experienced IT Trainer to undertake a long-term contract based out of their Bristol office.
In order to be successful, you will have the following experience:
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Experienced IT Trainer
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Experienced in designing course materials, technical authoring skills and able to develop effective training and user documentation
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SC Cleared
Within this role, you will be responsible for:
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Working with the training team to provide high quality training on all applications supported by the business
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Work with Project Managers and developers to understand the requirements of a stakeholder
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Design and write training programmes and training materials
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Deliver training in different forms – 1 to 1, classroom, floor walking also via Lync
Work with the Service Delivery Team to understand the issues that are reported and use the information to update and adjust training -
Gather feedback and advise on software updates and system changes
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Strive to improve internal and external support
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Conduct structured tests on new and updated systems
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Training Administration – Booking training venues, creating and sending out Joining Instructions, booking delegates onto sites, collating training evaluations
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Record and maintain training within a training database
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Work with stakeholders to help improve training and day to day use of applications
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Represent the business in relevant forums
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Extensive travel to various sites across the UK to deliver training and floor walking support
This represents an excellent opportunity to secure a long term contract within a growing and successful organisation.
