Lettings Coordinator

Interim Housing & Support Recruitment Solutions

Lettings Officer Required By Venn Group

We are seeking a skilled Lettings officer passionate about supporting vulnerable people in Newton Abbott. If you are organised and have good knowledge of supported housing get in touch 

Contract duration:                 6 Months – 1/1/2024 – 31/6/2024

Location:                                 Newton Abbott 

Hours:                                     37

Salary:                                     £17.93 PH (VIA UMBRELLA)

Vacancy number:                   267016

Fuel Allowance:                      45 Pence per Mile 

Day to day responsibilities include: 

• Ability to deliver high-quality customer service, considering the needs of individual applicants while adhering to company policies.
• Strong verbal and written communication skills to effectively liaise with internal and external stakeholders, agencies, and prospective tenants.
• Effective workload organization and prioritization to monitor progress on void properties and ensure timely allocation.
• Ability to work co-operatively with colleagues within the organization and engage in effective partnership working with internal and external partners.
• Understanding and adherence to company policies such as Equality and Diversity, Health and Safety, Customer Service, and Performance Policies.
• Ability to maintain the highest standards of integrity and professionalism in all activities and interactions.
• Capability to shortlist applications, considering special conditions, local schemes, and sensitive lettings, demonstrating problem-solving skills.
• Empathy and Sensitivity: Ability to identify and assess the support and communication needs of prospective tenants, showing empathy and sensitivity.
• Proficient in maintaining accurate records on files and databases, ensuring confidentiality and adherence to data protection requirements.
• Keeping up to date with legislation, policies, procedures, and best practices in the field of lettings and housing management.

Essential criteria include:

• DBS on the update service or made with in the last year
• Access to own vehicle and Business insurance 

To apply for this role or to find out about other Housing jobs, please contact James Ford from the Bristol Housing recruitment team on 0117 930 8760 or j.ford@venngroup.com

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.