Locality Business Support Officer

Business Support Team Leader (Maternity Cover)
Location: Regent Street Office, Loughborough (Hybrid: 2–3 days office / 2–3 days home)
Hours: Full-time, 37 hours per week (39 weeks)
Contract: Maternity Cover

We are looking for a highly organised and motivated Business Support Team Leader to join our service on a maternity cover basis. This is a varied role that will involve managing staff, supporting inspections, overseeing office requirements, and ensuring smooth and effective business support across the service.

Key responsibilities include:

• Line managing staff, including supervision, absence management, APR meetings and performance reviews.

• Prioritising and organising workloads, ensuring cover during staff absences.

• Supporting Business Support Officers with system templates, processes, and service improvements.

• Preparing for Ofsted and other inspections.

• Managing day-to-day office needs (stationery, equipment, supplies).

• Collecting, compiling, and presenting data; supporting data cleansing.

• Organising and delivering staff training and developing guidance materials.

• Developing and maintaining effective administrative systems and IT processes.

• Ensuring building and security requirements are monitored and reported.

• Overseeing minute-taking at meetings and maintaining confidentiality.

• Managing financial processes (PCard transactions, imprest payments, purchase orders).

• Supporting allocation meetings and updating Synergy (database).

About you:

• Strong line management and organisational skills.

• Confident in supporting inspections and working to deadlines.

• Proactive, detail-oriented, and able to adapt in a busy environment.

• Good communicator, with experience working across teams.

• IT literate with strong data and reporting skills.

If you are an experienced administrator or team leader who thrives in a busy and varied role, we would love to hear from you.