Neighbourhood Assistant
Agency Reference Number: 7074120
Venn Group is currently working with a large housing association who is currently recruiting for a Neighbourhood Assistant to deliver comprehensive, proactive and adaptable Housing and Neighbourhood Management Services to all their customers.
Rate: £12.88 - £15.76 per hour
Hours: Mon – Fri, 9am – 5pm
Location: Hampshire
Duration: 2 months
Job Responsibilities:
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Providing an efficient administrative service to the Neighbourhood team, assisting with diary management, booking appointments and providing advice and guidance to customers
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Dealing with enquiries, face to face and by telephone, letters or email
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Managing the mutual exchange process including providing advice and guidance, carrying out inspections, liaising with other organisations and completing paperwork within agreed timescales and completing the sign ups with customers
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Carrying out neighbourhood inspections and other routine visits to support the Neighbourhood team when required
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Managing any change of tenancy requests
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Accurately maintain records and administrative systems for the Neighbourhood Team
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Enforcing and supporting the landlords’ strategy of “Safety First and Rent First”
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Identifying and reporting any safeguarding concerns in line with policy and procedures
The successful candidate will have:
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Extensive housing administration experience across large, multisite housing associations
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Experience with mutual exchange would be highly beneficial
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The ability to communicate effectively with customers and handle enquiries in a confident, professional and competent manner
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Great organisation skills
To apply for this role or to find out about other Housing or Supported Housing jobs, please contact Steve Hill on the Reading Corporate Services recruitment team on 0118 207 1229 or email s.hill@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.