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Neighbourhood Manager
Neighbourhood Manager
Hourly rate: £31.53 via Umbrella
Location: South Wales (Hybrid)
Hours: Full time
Duration: 3 months initially
Reference: J88462
Responsibilities include:
- Oversee the administration and management of transfer applicants
- Provide general advice on housing options such as mutual exchanges to help existing tenants and other customers to meet their housing requirements
- Consult with the supported housing team relating to letting supported living schemes, ongoing tenancy support in floating support schemes and obtaining support for new clients
- Co-ordinate and conduct pre-allocation interviews with all prospective new tenants to ensure relevant advice about tenancy and support is offered to sustain a tenancy
- Co-ordinate and conduct settling in visits for new tenants
- Prepare monitoring and performance reports when required
- Maintain tenancy and property records.
- Manage the empty properties process in their area from notice stage to re-letting
- Undertake neighbourhood and internal communal area inspections on a regular basis
- Consult with other agencies such as social services, tenancy support agencies, occupational therapists, and GPs to progress and resolve tenancy issues
- Manage the older people’s accommodation in their allocated area
- Deal with neighbour complaints and anti-social behaviour by taking a pro-active approach focusing on prevention, support and multi-agency working
- In appropriate cases arrange for the service of notices, such as Notice Seeking Possession, Notice to Quit etc.
Essential Skills:
- Two years’ work experience in the social housing sector including housing management and/or community investment
- HNC in Housing or equivalent
- Full driving licence and access to own car
To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at aclarke@venngroup.com or call 0117 930 8760
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.