Our client, a leading Defence organisation, is recruiting for a Senior NOC Engineer to undertake an immediate contract
In order to be successful, it is essential that you have some of the following experience:
-
Strong Network experience
-
CCNA qualification or working towards
-
SC Cleared
Within this role, you will be responsible for:
-
Resolving service incidents, applying diagnosis, maintenance, change and configuration control attributes to bring about a resolution or pass to L3 engineers to resolve once all avenues have been exhausted or timescales define escalation to L3
-
Apply technical governance to inbound deliveries from the project design phase to ensure they accurately reflect the live environment & are appropriately structured to enable successful technical service delivery
-
Provide technical assistance and instructional documentation to other Resolver Groups within the wider Service Operations as well as to the 3rd line network engineers within the NOC
-
A large portion of the role is focused on orchestrating the application of investigating critical issues, during which the role holder will regularly function as the technical representative of the NOC
-
The team is the single point of contact for technical conference bridge calls, which are arranged to resolve incidents 24/7. This would include acting as the NOC liaison with other technical groups, from Architects through to 1st line support on 3rd party
This represents an excellent opportunity to secure a long term contract within a global and dynamic organisation