Our client, a global Technology organisation, urgently require an experienced Project Architect to undertake a long term contract.
In order to be successful, you will have the following experience:
- Service Design/Architecture experience
- A Service Implementation background
- ITIL v3
- Security Cleared
Within this role, you will be responsible for:
- Responsible for Service Architecture, Service Design / management, ITIL v3, service desk design
Ensure that customers receive Service Design & Service Management processes which contractually and operationally meet their requirements - Responsible for the design of Service Offerings and the Service Design and Implementation for customers
- Service organisation design
- Service management process/procedure definition
- Customer engagement (to agree processes & interfaces)
- Process work instruction
- Service desk design
- Service reporting design
- Service management tool design
- Service management / design proposals to customers
- Service management consultancy
- Change Requests for projects which require out of scope deliverables
This represents an excellent opportunity to secure a long term contract within a dynamic and high profile organisation.