A position has arisen for a Project Support Officer within a leading policing organisation to be a part of the Change Pillar. The PSO will work flexibly across the change portfolio, deployed on specific change projects or programme(s) as requested by their Project Manager and/or the Head of PPM Services. The post holder may therefore work on multiple change projects at any time depending on the scale of change.
Responsibilities:
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Provide a high level of proactive support to the project and/or programme manager(s) and team, to enable the delivery of change across the full project lifecycle
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Ensure overall project delivery is managed to a defined project plan, working with the team, business, suppliers and other relevant national Programmes to define key activities. The PSO will provide support to ensure the proactive management of risks and issues, dependencies, resources, costs and milestones associated with the implementation of projects
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Ensure regular reporting requirements are maintained through working closely with the Change Pillar’s Portfolio & Change Management Office (PfMO), and that the project continues to adhere to required documentation standards
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Understand the Project and Programme Management guidance and provide support in ensuring the programme/project complies with the agreed standards, approach and wider strategy of the Change pillar (based upon PRINCE2 and MSP), with all necessary processes, standards and templates in place for the project to maintain this compliance
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Establish and maintain effective working relationships with staff and officers within the CTPHQ Change Pillar, other units within CTPHQ, across the CT Network, across Specialist Operations, other relevant areas of the MPS and with external stakeholders
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On and off-board project/programme team members, as well as provide other administrative support to the team, as required by the Project Manager
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Coordinate and manage Project Boards, ensuring the production of reporting packs, logistical coordination of meetings, and full administrative duties; minute taking, recording decision making and actions accurately in the appropriate project logs
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Ensure control documentation is maintained and updated regularly, working with the Project Manager and wider team. (For example, Risks/Issues logs, Assumptions, Dependencies etc, as requested by Project or Programme Manager.)
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Administer the Change Control process through completion of required documentation and supporting related activities (impact assessments)
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Support facilitation of workshops and assist in the development of project and programme deliverables or product
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Enable the development of project Business Cases (and/or other stage gate documentation) through supporting tasks and activities as required by the Project Manager
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Provide appropriate document and information management on behalf of the project; Ensuring project folders are kept tidy and well structured, with a document register for key items maintained throughout the lifecycle. Ensure appropriate classifications are applied to all documentation shared by the project/programme
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Advantageous candidate experience:
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Experience of working as a Project or Programme Support Officer or an Assistant Project Manager
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Experience within the public sector of planning and maintaining control documentation for projects or programmes
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Experience in managing streams of work within projects, involving multiple stakeholders and teams, as part of a dynamic environment using formal methods
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PRINCE2 Foundation and/or recognised industry equivalent qualification
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Valid SC clearance is essential