Property Management and Lettings Partner

Property Management & Lettings Partner

Agency ref: 69698

A registered charity, who deliver a wide range of services to vulnerable customers in the Luton area are currently recruiting for a Property Management & Lettings Partner who can join their small and friendly team on a one-year fixed term contract.

Length:            One-year fixed term contract

Location:         Luton

Hours:             37 hours a week (Monday to Friday) Can also offer flexible working including two days from home

Salary:            £30,000 – £32,000, depending on experience

As Property Management & Lettings Partner you’ll be at the front line of their private letting’s services helping prospective and current landlords and their tenants

The role involves:

• Supervise the team and service provision, including direct line management of one team member
• Review processes across the service, consolidating the Property Management & Lettings services, identifying efficiencies to be made and working to improve quality and productivity
• Ensure that our data for all aspects of Property Management & Lettings is recorded, accessible and reportable
• Build and develop strong relationships with potential and existing private landlords and external key stakeholders, customers and colleagues giving advice and feedback as required
• Manage the HMO property portfolio from inception to rented; liaising with the Association’s Housing and Maintenance & Repairs teams
• Report repairs, liaising with Landlords and Contractors re quotes and progress of works, as required to support the in-house Maintenance & Repairs team
• Work collaboratively with Contractors to facilitate HMO repairs, including property visits
• Agree payment plans, liaising with the Finance team, calculating rents and landlord recharges

Essential requirements include:

• Well-rounded education and ideally an NVQ level 3 in customer service
• Line management and development of an agile customer service team
• Demonstrable experience of partnership working, including liaison and negotiation with external agencies and partners
• Private lettings, sales agency, or social housing lettings experience
• Full UK Driving License

If you are interested in this position, please contact Laura de Ste Croix on 01908 295 000 or email lcroix@venngroup.com with your updated CV.