Property Management & Lettings Partner
Agency ref: 69698
A registered charity, who deliver a wide range of services to vulnerable customers in the Luton area are currently recruiting for a Property Management & Lettings Partner who can join their small and friendly team on a one-year fixed term contract.
Length: One-year fixed term contract
Location: Luton
Hours: 37 hours a week (Monday to Friday) Can also offer flexible working including two days from home
Salary: £30,000 – £32,000, depending on experience
As Property Management & Lettings Partner you’ll be at the front line of their private letting’s services helping prospective and current landlords and their tenants
The role involves:
- Supervise the team and service provision, including direct line management of one team member
- Review processes across the service, consolidating the Property Management & Lettings services, identifying efficiencies to be made and working to improve quality and productivity
- Ensure that our data for all aspects of Property Management & Lettings is recorded, accessible and reportable
- Build and develop strong relationships with potential and existing private landlords and external key stakeholders, customers and colleagues giving advice and feedback as required
- Manage the HMO property portfolio from inception to rented; liaising with the Association’s Housing and Maintenance & Repairs teams
- Report repairs, liaising with Landlords and Contractors re quotes and progress of works, as required to support the in-house Maintenance & Repairs team
- Work collaboratively with Contractors to facilitate HMO repairs, including property visits
- Agree payment plans, liaising with the Finance team, calculating rents and landlord recharges
Essential requirements include:
- Well-rounded education and ideally an NVQ level 3 in customer service
- Line management and development of an agile customer service team
- Demonstrable experience of partnership working, including liaison and negotiation with external agencies and partners
- Private lettings, sales agency, or social housing lettings experience
- Full UK Driving License
If you are interested in this position, please contact Laura de Ste Croix on 01908 295 000 or email lcroix@venngroup.com with your updated CV.