Reception Administrator

Receptionist (Job Share) – 2 part-time Receptionist roles available

Location: Sevenoaks
Contract Type: Permanent
Hours:

• Morning role: Monday–Friday, 8:45am–12:15pm (17 hours 30 mins per week)
• Afternoon role: Monday–Friday, 12:15pm–4:00pm (18 hours 45 mins per week)

Applicants can apply for both but ideally they must be flexible and able to provide cover for both shifts when required.

About the Role

We are seeking two friendly, organised and customer‑focused Receptionists to job share the front‑of‑house service. You’ll be the first point of contact for residents, visitors, contractors, and colleagues—providing a professional, welcoming reception service and delivering essential administrative support to the Facilities team.

This role is ideal for someone with excellent communication skills, strong attention to detail, and a positive, “can‑do” attitude.

Receptionist - Key Responsibilities

• Provide a warm, professional welcome to all visitors and signpost enquiries appropriately
• Manage visitor sign‑in, issue passes, and maintain accurate records
• Handle incoming and outgoing post, deliveries, and ordering of supplies
• Support the Facilities team with administrative tasks including data entry, filing and photocopying
• Manage the reception inbox and ticketing service, responding in a timely and professional manner
• Communicate effectively across the organisation using systems such as Microsoft Teams and Outlook
• Maintain accurate records and ensure compliance with data protection policies
• Support Health & Safety processes including inductions, new starter documentation and training records
• Collect data for monthly Health & Safety reporting
• Assist with issuing and logging garage keys for residents
• Provide support during emergency situations, including fire evacuations
• Carry out any other appropriate duties related to the role

Receptionist Criteria

• Excellent written and verbal communication skills
• Strong organisational skills and keen attention to detail
• Ability to multitask and prioritise in a busy environment
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Experience in a reception or front‑of‑house role
• A friendly team player able to work independently when needed
• Calm, professional and customer‑focused

What Success Looks Like

• High levels of customer satisfaction
• Accurate and timely visitor/postal records
• Administrative tasks completed within agreed timescales
• Up‑to‑date Health & Safety documentation
• Clear and effective communication across teams