VENN GROUP
Permanent Referral, Assessment and Voids Officer
Agency Ref: 75347
A values driven and non-profit Supported Housing provider are currently recruiting for a Referral, Assessment and Voids Officer to join their motivated team in South-East London on a Permanent basis.
Location: Lewisham, office based
Hours: Monday to Friday, 9:00am – 5:30pm. Flexitime is available
Salary: £33,000 - £40,000 per annum
Main responsibilities of the role:
- Responsible for marketing vacancies, new provisions and develop positive and strong relationships with all referring agents
- Arrange and carry out viewings of vacant rooms with prospective clients, their families, advocates and other professionals
- Process referrals and conduct pre-placement eligibility assessments
- Complete the Admissions Assessment Report and Placement Packs for each tenant
- Clearly assess and establish referred client’s symptoms, triggers, needs, any safety implications and financial capacity
- Accurately record resident Supported Housing Client Form on Locata
- Fill all the occupancies and ensure minimal voids loss
- Submit void analysis and meet with the Manager to regularly update
- Arrange and attend regular meetings with the Accommodation Managers
- Complete exit interview with clients and analyse them on a 6 monthly basis
Essential Requirements:
- Good standard of general education is essential and an Undergraduate Degree in a relevant field would be ideal
- Previous experience of making referrals and assessments
- An understanding of the needs of tenants living in specialist supported accommodation in respect of mental health
If you are interested in this position, please contact Laura de Ste Croix on 0207 010 9027 or email lcroix@venngroup.com