ROLE:
Reporting to the line manager you will be responsible for working within a busy Finance Office as a proactive member of the finance team. The role will be to maintain and administrate the highest standards the company’s customer base. This position is initially temporary with the view of going permenent.
ACCOUNTABILITIES:
You will be accountable for the maintenance and cash management of all customers assigned to you.
TASKS/RESPONSIBILITES:
Cash and Customer Management
- Completion of daily banking
- Posting of all electronic receipts
- Posting of receipts advise from depots
- Allocation of payments onto computer system
- Monitoring of failed payments
- Dealing with allocation errors
- Consolidated invoices
- Managing online accounts
- Office reports
- Preparation of all information to enable new customer accounts to be created or amended
- Ensuring all customer administration is carried out within agreed definitions and parameters
- Ensuring excellent communications and relationships are maintained with other departments
EXPERIENCE AND ACHIEVEMENTS:
- Demonstratable experience of debt collection
- Experience of working in a fast paced environment
SKILLS/KNOWLEDGE:
- Excellent communication skills
- Proficient in the use of Microsoft Office packages
- Ability to build positive working relationships
- Excellent customer service skills
- High quality work output
- Ability to work independently and as part of a team
- Ability to remain calm under pressure
- Ability to organise and prioritise workloads
If you are interested in this position please apply or alternatively email your CV to LBlake@venngroup.com