Go back
Service Charge Officer & Senior Service Charge Officer
Service Charge Officer & Senior Service Charge Officer Vacancies waiting to be filled
Venn Group have been approached by a Housing Association and would like to introduce the following position available
Position: Service Charge Officer
Location: Liverpool / Hybrid
Rate: £23.30 p/hour (Umbrella/Ltd rate)
Length: 3 months minimum
Hours: 37.5 hours per week
The role will predominantly involve:
- Calculating and setting new adjusted service charge rates for current and existing customers
- Sending out correspondence with adjusted service charge bills
- Contacting customers via phone call
- Providing a high quality customer service and ensuring compliance for call handling, call backs, resolution and record all customer contact in the customer relationship management system
Position: Senior Service Charge Officer
Location: Liverpool / Hybrid
Rate: £29.32 p/hour (Umbrella/Ltd rate)
Length: 3 months minimum
Hours: 37.5 hours per week
The role will predominantly involve:
- Calculating and setting new adjusted service charge rates for current and existing customers
- Sending out correspondence with adjusted service charge bills
- Contacting customers via phone call
- Handling any complaints and investigating service charge disputes through to resolution
- Working alongside management
The successful candidate must have a thorough understanding of service charges, excellent written and verbal communication skills, good IT skills, knowledge of financial and cost calculation, analysis and financial apportionment
To find out more about this role or to apply please contact Sam Marshall or Kiera Power on 0161 830 1830 or alternatively reply to this email with your up to date CV.
*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations.