Switchboard Operator
Reference: 67490
Location: Gloucester
Length: Temp (3 months) to Perm
Hourly Rate: £10.65 an hour PAYE
Venn Group are currently working with an NHS organisation in Gloucestershire, who are seeking a Switchboard Operator to provide temporary support for a period of 3 months, with the possibility of a permanent contract.
This would involve a shift pattern of 4 days on and 2 days of:
7am-10am
9am-5pm
2.00pm-10pm
You will be responsible for providing reception support and allocating calls to relevant departments, on-site in Gloucester.
Day to Day Duties:
Act as first point of contact for patients, ensuring a friendly and welcoming service
Deal with patients, relatives and healthcare professionals over the telephone and face to face
Allocate calls through a coding system to the relevant departments, and give basic advice to issues over the phone.
The successful candidate will have demonstrable administrative or reception experience, and have excellent communication skills.
To be considered for this position and for further information on this and other roles please send an updated CV to Nicole Walker nwalker@venngroup.com or Louise McDonald lmcdonald@venngroup.com