People are at the heart of everything we do: working with each other, our clients and our candidates. So what does that mean on a day-to-day basis?
Georgina Fry, a Senior Executive Consultant in our South West Legal team, takes us through the recruitment process and what she is involved in throughout a typical day.
Our team meets twice a day to review the progress of the roles we’re recruiting for. As we have a team-based approach, it is important that everyone is up-to-date with each step of the process to make sure that all of our clients, candidates and third parties are fully supported; no matter who picks up the phone or answers an email, they can help. This also means when you are on holiday you can be confident the whole team is invested in placing your roles, so you can just relax.
We’ll also meet once per week to review our collective performance and plan how to achieve our targets.
Over the past two decades we have built relationships with a number of clients, and stay in regular contact, discussing the market, their plans and our services. Alongside this, we will also approach organisations we’ve not yet worked with to discuss how we can help and support them with their recruitment needs, or in some cases, access our social value programmes to assist in their patrons’ job search.
Searching and shortlisting candidates for vacancies
Once we are instructed on a vacancy by one of our clients, we will begin a sourcing project by searching our database, LinkedIn and other websites to speak with candidates who are the best fit for the job. We apply criteria that is important to the client and try to find the best fit. Many of these candidates have a proven track record working through us, while others may be new. We speak with to each candidate, ensuring they are not only qualified but also committed to the role before submitting our shortlist to the client for review.
Placing the role
Every recruitment process, like every job, is different. Some roles we will place by simply giving the client our recommendation, whilst others like to interview several candidates or set up a couple of interview stages. Whichever process they opt for, we apply the same care in preparing our candidates. This entails sharing our knowledge of the client and department, running practice interviews and generally ensuring the candidate feels confident and comfortable.
After successfully filling a vacancy, it’s then time to process the paperwork. It’s important that all successful candidates are able to start their new roles as soon as possible, so we make sure to have all of the necessary compliance including identification/Right to Work checks, references and completed forms. Fortunately we have a brilliant team of administrators who support us with this process!
Each team may have up to a hundred candidates working through them at a time and every single one is important to us. Therefore, we regularly check in to ensure everything is running smoothly. We want candidates to be happy in their roles and feel supported by us.We also remain in close contact with the client, ensuring they are equally pleased with the performance of our candidate and the solution we delivered. We will ask for feedback on the process to make sure we remain their recruitment partner of choice.