Customer Service Officer
We are currently recruiting for a Customer Care Officer for an organisation in the Altrincham area. This position is seen a feeder to other areas of the business so candidates will be considered from various backgrounds, including new graduates with little office experience!
Some of the key duties will include;
- Be the first point of contact to customers taking incoming calls;
- Support the team by replying back to customers via email and ensuring all customers have been contacted that same day;
- Resolve new and existing customer issues quickly and efficiently;
- Support new customers through the learning curve
- Nurture existing customer relationships by providing an inspirational level of customer service and
- Ensure compliance processes are followed at all times.
To apply for this position please send your CV to leeds@venngroup.com or contact David Febrero on 0113 234 6400