We are recruiting for a Customer Service Advisor for a reputable organisation based in the Warwickshire area. This is a temporary ongoing position to join a dynamic team.
You will be expected to:
Act as the first point of contact for incoming customer calls
Be able to adapt to various scenarios and customer situations whilst remaining professional at all times
Resolve customer queries and maintain professionalism
Answer a high volume of inbound calls on a daily basis
Log customer calls accurately
Complete administrative duties on a day to day basis
The ideal candidate will:
Have customer service/ call centre experience
Be available at short notice
Important: Please only apply for this vacancy if you possess the relevant customer service experience.
To discuss this role in more detail please apply with your CV.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.