Employee Relations Manager

Employee Relations Manager (Band 8a)

• Location: Surrey
• Hours: 30 per week
• Length: Permanent
• Salary: £57,888 pro rata

About the Role

We are seeking an experienced and forward-thinking Employee Relations Manager to join one of our NHS clients. This is a key specialist role, providing expert ER advice, strategic support, and high-quality case management.

Lead on complex and highly sensitive cases, support the development of ER policies, and champion best-practice employee relations.

This is an exciting opportunity for an Employee Relations Manager who thrives in a complex environment and enjoys influencing, upskilling managers, and driving improvements in culture, practice, and workforce experience.

Employee Relations Manager - Key Responsibilities

Employee Relations Leadership

• Act as a subject matter expert for complex and highly complex ER cases.
• Provide specialist, autonomous advice to managers at all levels
• Quality-check ER cases and documentation to ensure legal and procedural compliance

Case Management & Data

• Oversee ER case management systems, KPIs and reporting dashboards
• Analyse ER trends, identify themes (including culture and EDI), and present insights to senior teams
• Lead development of ER Standard Operating Procedures

Line Management

• Line-manage: Senior ER Advisor, ER Advisor and Associate ER Advisor

About You

Essential Skills & Experience

• Significant ER management experience in a complex NHS or healthcare setting
• Strong knowledge of employment law and ER best practice
• Experience handling high-risk ET, MHPS or multifaceted ER cases
• Experience developing ER policies and reviewing legal compliance
• Skilled in case data analysis, KPI reporting and dashboard use
• Advanced MS Office skills (Excel, Word, PowerPoint)
• Strong stakeholder management skills, with experience advising senior leaders
• CIPD Chartered Member (or equivalent)