Permanent Opportunity
Facilities Services Manager
Venn Group are working with a London-based organisation to secure the services of a Facilities Services Manager. The main purpose of this role is to deliver a sustainable, integrated facilities service across a defined geography for which they are responsible. Being the customers key point of contact and leading a team to deliver service standards, maintain safety excellence and a secure workplace, drive continuous service improvement, sustain a safe environment and improve customer experience.
Salary: £38,000 - £53,000 per annum
Length: Permanent
Location: London
The successful candidate will:
- Build and manage the local day to day relationship with customers to ensure services are delivered to agreed standards
- Act as the ‘single point of contact’ for allocated buildings, managing escalations from customers, suppliers and colleagues to ensure a seamless service delivery
- Be responsible for a range of policy implementations and service development, in support of the Senior Facilities Services Manager
- When delivering Hard FM services, and when appropriately appointed, act as the Authorised Persons and / or Responsible Person in accordance with delivery requirements
- Actively monitor and manage the performance of contracted services to ensure service delivery is effective
- Be responsible for carrying out project work as directed by the Senior Facilities Services Manager in order to contribute to the development and improvement of local services
- Effectively manage building compliance activity for the building responsible for, ensuring inspections and remedial activity takes place in line with company policies and standards
- Be responsible for authorising expenditure against an allocated and agreed budget
- Be required to build and maintain good working relationships with a broad range of internal and external stakeholders
The successful candidate will have:
- Degree level or equivalent vocational/professional qualification or equivalent professional experience
- An understanding of the complexities of delivering an integrated facilities services solution, including current and future needs
- Knowledge of relevant technical guidance for soft and hard services in a healthcare environment
- Strong knowledge on statutory compliance
- Experience working with high-profile clients
If you are interested in this position, please immediately send your updated CV to jfsteele@venngroup.com and call Josh on 020 7557 7667.