Housing Administrator – URGENTLY Required
Duration: 3 Month + Potentially
Location: Leicester
Hours: 37.5 hours Mon – Fri
Pay Rate: £13.56 per hour via umbrella
An opening has arisen for a Housing Administrator in Leicester. Said individual be Working in a small team you will be the central point of contact in delivering an efficient and professional housing management service to tenants, and external stakeholders
The successful candidate will be responsible for:
- Responding to tenants’ enquiries
- Liaising with repair contractors to ensure works are completed within performance indicators and to a high standard
- To support the void and lettings processes in line with contractual obligations and as per client requirements
- Ensure customers receive high quality service, by maximising tenant involvement.
- Be responsible for delivering projects assigned by the Regional Manager
- Supporting the production of monthly performance and update reports by effectively liaising with internal and external colleagues
- Ensure service standards are maintained by following the organisations policies and procedures
The successful candidate will have:
- Enhanced DBS (We could also put one in place for you if needed)
- Excellent communication skills (oral and written)
- Excellent IT skills (Word and Excel)
- Excellent work and diary management skills
To discuss this role in more detail and to secure this opportunity, please contact Kim Parsons (Executive Consultant) on 0121 616 0660 or alternatively email kparsons@venngroup.com
At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.
*Venn Group’s “Recommendation Scheme”: If you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations