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Housing & Support Assistant
- Location Ealing
- Job type Permanent
- Salary £19,413 per year
- Discipline Housing Management & Support
- Reference J90374
Housing & Support Assistant
An established charitable organisation is currently looking to recruit a Housing and Support Assistant in Greater London on a permanent basis.
Location: West Greater London
Hours: 30 hours per week – 7 days rolling basis
Salary: £19,412.64 (pro rata equivalent)
Duties:
- Act as the first point of contact for residents and visitors, responding to queries, providing information, and offering holistic advice
- Deliver consistently high-quality customer service to residents and their support networks
- Handle reception duties, including telephone switchboard, post sorting, logging repairs, and processing payments, while helping ensure building safety
- Serve as a designated first aider and fire marshal, managing evacuations during emergencies
- Conduct regular patrols, including wellbeing and facilities checks
- Depending on the site, welcome new residents, handle complaints, address reports of anti-social behaviour, provide a listening ear, and escalate concerns as appropriate
Additional requirements:
- Experience working with young persons
- Experience working within a supported living environment
- Enhanced Adults and Childs DBS
To apply for this excellent opportunity please email your updated CV to mkilroy@venngroup.com