Housing Officer

Housing Officer Vacancy waiting to be filled

Venn Group have been approached by a Housing Trust and would like to introduce the following position available

Position:          Housing Officer  

Location:         Homeworking with essential visits only to Northwich

Rate:               £17.00 Umbrella rate (inc hol pay) plus mileage

Length:            End of June   

Hours:             35 hours p/week (M-F) flexible start & finish times  

The role will predominantly involve:

• Working with customers, colleagues and partner agencies to ensure tenants comply with their tenancy conditions
• Promoting positive relations between customers living in the neighbourhoods
• Receiving and responding to reports of anti-social behaviour (ASB) and other breaches of tenancy conditions, other than rent arrears, within a designated patch
• Receiving and responding to reports of ASB, unacceptable property condition, untidy gardens, abandonment, tenancy fraud, unauthorised occupation and other tenancy breaches
• Encouraging self-reliance amongst customers by promoting positive solutions to neighbour disputes, such as restorative justice, mediation and other informal interventions
• Providing help and support to complainants, victims and witnesses in cases of ASB
• Visiting new tenants after move-in and monitor the conduct of Starter Tenancies
• Assisting customers in obtaining support and assistance in sustaining their tenancies
• Making use of formal interventions such as home visits, formal warnings, Acceptable Behaviour Contracts

The successful candidate must have experience in working in an Enforcement, ASB, Community Safety and/ or Housing Management, must be available to start in the next week and be able to drive and have access to a car

To find out more about this role or to apply please contact Jake Simms or Samantha Marshall on 0161 830 1830 or alternatively reply to this email with your up to date CV.

*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations.