Income Officer Vacancy
Ref: 79554
A well-respected charity based in Central London are currently looking to recruit a Income Officer to start with them on a temporary contract as soon as possible.
Hours: 37.5 hours per week
Shifts: 9am – 5.30pm Monday to Friday
Duration: Three to six months ongoing
Location: Central London
Rate of Pay: £23 – 25per hour
Main duties of the role:
- Working for a Charity that specialises in helping people who are victims of homelessness supporting existing and former tenants in dealing with rent arrears
- Set up accurate and effective systems for the collection of rent
- Minimize the level of rent arrears and maximize clients income providing residents with expert knowledge on budgeting
- Ensure systems are in place for communicating liaising with both internal and external stakeholders
- Make sure the computer system is updated with details of individual rent arrears actions and advise on the improvement of such systems
- Advise tenants on their welfare benefits, offering advice and encourage debt counselling, complete claim forms on behalf of tenants and verify claims on behalf of the Local Authority
- Where required pursue legal action, including applying for and attending court hearings
Essential requirements:
- Experience or an interest in working with vulnerable people
- Having worked in a Income Recovery role previously
- Good IT skills including Microsoft packages
To apply for this excellent opportunity please email your updated CV to s.goddridge@venngroup.com or call 01908 295000