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IT Trainer
Agency Reference Number: 60005 Venn Group is currently working with a London based Law firm to recruit an IT Trainer to work as part of the IT Service Delivery team and be responsible for training users on core systems through floor walking, desk side training, eLearning and formal training sessions. Salary: £55,000 - £59,000 DOE
Location: London / Hybrid Job Responsibilities:
- Conduct induction training for all members of staff
- Floor-walk on a regular basis to provide “at desk” support, assistance and training so that colleagues can develop their skills to be efficient and confident in their use of our IT systems
- Deliver courses and refresher training on MS Office, iManage 10, Big Hand, 3E time recording, Intapp Open & Flow and other legal software
- Design new training courses and prepare and maintain IT training material and documentation including "How To's" and Knowledge Base articles for the IT Helpdesk and support colleagues
- Maintain and expand a strong working knowledge of applications in current use and those planned for the future to provide training to end-users
- Assist the IT Manager with additional responsibilities as requested including the support of on-going projects
- Assist with the marketing/promotion of courses, scheduling delegates and monitoring attendance at courses
Essential Experience:
- Excellent understanding of IT applications and business processes within a legal environment
- Experience of the majority of the systems listed below:
- Windows 10 - MS Office 2016 to an advanced level - iManage DMS & ShareFile - Bighand Create - Oyez Legal Forms - Intapp Flow & Conflicts - iPhones/iOS - Elite 3E Practice Management System (PMS) - VoIP telephony
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
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