Leasehold Officer Required
Duration: Until the end of October with the possibility of extension
Location: Working from home
Hours: 35 hours per working week (Monday – Friday 09:00am-17:00pm)
Pay Rate: £15.10 PAYE inclusive or £18 Via Umbrella
Venn Group currently has an opening for a Leasehold Officer for a large Housing Association within Worcestershire. This opportunity is looking for candidates who can offer an efficient and effective range of services to Leaseholders and Freeholders. Said candidates will need to have housing experience and be immediately available to interview and start.
The successful candidate will be responsible for:
- Proactive individual who can work off their own initiative
- Able to manage a range of professional relationships
- Must be a customer focused candidate
- Ability to manage your own workload
- Manage a patch of Leasehold properties
- Responsive and customer focused to all leaseholders and contribute to increasing customer satisfaction
- Responsible for service charges, managing costs, income collections and reconciling accounts
- Deal with enquiries from Leaseholders regarding Service Charge and Ground Rent
- Investigate and resolve any issues regarding service charge or lease issues
- Provide an efficient and effective range of services to Leaseholders and Freeholders within a patch including but not limited to: Major Work Projects/Section 20 Statutory Consultation and billing income, right-to-buy, assignments, annual service charge calculation/billing/resolving queries, income collection and recovery, enfranchisement, write offs/write backs, administration and enforcement of lease conditions, limitations and breaches e.g. ASB and other requests from leaseholders for services
- At all times have regard to all Contracts, legislative and policy requirements
The successful candidate will have:
- Previous experience working in Housing
To discuss this role in more detail and to secure this opportunity, please contact Katie Dugmore (Recruitment Consultant) on 0121 616 0660 or alternatively email kdugmore@venngroup.com
At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.
*Venn Group’s “Recommendation Scheme”: If you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations