Interim Housing & Support Recruitment Solutions
Temporary Neighbourhood Officer
Immediately Required via Venn Group
Venn Group Social Housing Recruitment Team are currently recruiting for an experienced temporary Neighbourhood Officer for a housing provider based in Dorset to begin employment within their friendly team.
Location: Dorset (Home working with occasional patch visits)
Contract Type: 6 months +
Hours: 37.5 hours Monday to Friday
Rate: £16 - £19
Vacancy: 7141990
Day to day responsibilities include:
- Responsible for overseeing a patch of properties across Dorset
- Manage and set up Starter Tenancy files
- Carry out post sign up visits or other routine visits when required
- Manage tenancies through support and enforcement and collaborate with multi-agency working
- Provide advice to customers, update records, answer inbound calls and ensure access to safe landlord services
- Deal quickly and decisively, working with customers, to address tenancy breaches, agree action plans and, as a last resort, take proportionate action to enforce the tenancy
- Use a risk-based approach to schedule and complete neighbourhood inspections
Proactively investigate suspected cases of tenancy fraud, to ensure properties are being occupied in accordance with the terms of the tenancy agreement
- Conduct Estate safety inspections
- Carry out mutual exchange inspections, complete paperwork and liaise with other organisations to complete requests
- Record monthly performance information
- Assist with diary management and day-to-day office administration
Essential Skills:
- Basic knowledge of Microsoft products including Word, Access, Excel and Outlook
- Full UK drivers licence and access to own car
- Previous experience in Housing management duties
To apply for this role or to find out about other Housing jobs, please contact Branwen Johns or Riley Garnett from the Bristol Housing recruitment team on 01179 308760 or bjohns@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.