Rent Services Officer
VENN GROUP The specialists in professional temporary recruitment
An established Housing Association is looking to recruit a Rent Services Officer to join their busy team on a temporary contract for three months ongoing.
Location: Bedfordshire
Hours: 35 Hours per week, Monday to Friday
Remote working available but must be able to travel across the patch
Main responsibilities of the role:
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Monitor and manage rent accounts weekly, taking prompt and appropriate action to recover unpaid rent and other charges, including visits to residents’ homes
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Work within a small team and liaise with other departments to provide effective housing management and support to tenants
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Prepare documents for court proceedings and attend relevant court proceedings and
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Develop and maintain good relationships with external agencies including Housing Benefit departments and relevant welfare agencies
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Proactively provide Housing Benefit and other welfare benefits advice to residents
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Assist tenants to maximise their income and identify ways they can reduce arrears
Essential Requirements:
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Must have a valid driver’s licence and have access to a vehicle
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Previous experience of rent arrears management
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Demonstrate a knowledge of housing law, regulation and the welfare benefits system
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A basic DBS from within 3 years or willingness to obtain
If you are interested in this position please contact Tia ASAP on 01908 295000 or email Thewitt@venngroup.com