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Resettlement Programme Manager
- Location London
- Job type Contract
- Salary Market related
- Discipline Housing Management & Support
- Reference 83847
Resettlement Programme Manager
Ref: 83847
A reputable charity is looking to recruit a Resettlement Programme Manager to work within their busy team temporarily for 12 months, based across London.
Length: Temporary, 12 months
Location: Four sites based across Bromley, Lambeth and Islington
Hours: 37 hours per week
Rate : £24.00 - £27.00 per hour depending on experience
Working Pattern: Remote with significant in person time spent directly with tenants
The role involves:
- Provide support to 14 short and long-term tenants that live in the charity’s accommodation to resettle to other suitable accommodation
- Complete detailed assessments of tenants' needs and develop suitable move-on support plans, including detailing the level of support they require
- Manage one member of staff doing 4-weekly one-to-one meetings
- Provide information to tenants on their housing options including, housing providers supported housing, and private accommodation liaising with Housing Associations, Councils, and landlords
- Lead on managing and researching referral pathways and assist people to successfully navigate these pathways
- Help tenants with any applications including applying for the correct housing benefits, paying their rent, and sustaining their new tenancies once they move in
- Ensure all records are kept up to date at all times and are accurate
- Be able to communicate with a range of internal and external agencies ensuring you keep to the organisation's ethos at all times
Essential requirements:
- Previous experience in managing resettlements, setting up rent payments, and liaising with landlords and tenants
- Excellent communication, problem-solving, and organisational skills
- Up-to-date knowledge of housing legislation and policies and be aware of the current issues in the resettlement of tenants
If you are interested in this role please apply now.