Senior Network Engineer
Agency Reference:59396
Venn Group are currently working alongside a College based in Surrey who are looking to recruit for a Senior Network Engineer on a permanent basis.
Location: Surrey
Duration: Permanent
Rate: Up to £40k per annum depending on experience
Job Responsibilities:
- Day-to-day support of the College’s IT infrastructure including helpdesk issues ranging from 1st line -3rd line during busy times
- Taking ownership of technical issues in a senior capacity including but not limited to server and desktop operating systems, physical & virtual infrastructure, Storage area Networks (SAN), computer hardware, HP Aruba network and, data back-ups and disaster recovery
- Ensure that any backup replication failures reported via the service desk, are investigated, resolved and, if required escalated to the Senior IT Support Engineer
- Assist in system recovery processes to minimise the risk and impact of a serious disaster and threats to continuity and carry out regular timely network upgrades, checks and monitoring activities for reporting and measurement against sector best practice
- Liaise with 3rd party suppliers and engineers to work towards a fault resolution
- Perform routine maintenance tasks, including software and OS (Operating System) updates, configuration of hardware and software systems for special events
The successful candidate must ideally have:
- MCSE qualification or equivalent
- ITIL Practitioner
- Capability to create IT policies, information security standards and procedures
- Provide senior level technical support including but not limited to Sophos Central, Office365, User Account Creation (AD), ServiceDesk, 3CX Telephony VOIP platform