Sustainable Allocations and Lettings Officer
Contract type: 4 weeks – possibility of extension
Hours: 37.5 hrs
Location: Redditch (hybrid)
Venn Group are seeking an experienced Sustainable Allocations and Lettings !
The successful candidate will be responsible for:
- Deliver superior quality Allocations & Lettings Services that are customer centric and have high regard for equality, diversity, understanding and respect for people and their individual circumstances
- Actively collaborate with the voids and tenancy and neighbourhood team, ensure the strict timescales for letting properties are maintained
- Ensure nominations agreements are properly fulfilled and completed promptly
- Be responsible for allocating void properties in strict accordance with the Councils Allocation Policy
- Working closely with the Tenancy Ready Officers and Neighbourhood and Tenancy team to ensure they all have the correct and accurate information
The successful candidate will have:
- To have or be willing to work towards CIH Professional qualification Level 3 or other relevant qualification
- Good general knowledge of legislation, regulation, and policy in relation to the provision of generic housing services
- Experience of dealing with and managing vulnerable and demanding applicants regarding housing, in contentious, highly charged and emotive situations
- Experience of using Choice Based Lettings and Housing Management systems
To secure an interview for this excellent opportunity contact Abbey Carver orEliza O’Reilly on0121 616 0660 or alternatively email acarver@venngroup.com as soon as possible
At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.