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Tenant Liaison Officer
- Location Halifax
- Job type Contract
- Salary £14 - 16 per hour
- Discipline Construction, Civil Engineering & Rail
- Reference J88085
Job Title: Tenant Liaison Officer
Job reference: J88083
Venn Group has been approached by a Housing Contractor in the Halifax to recruit for a Tenant Liaison Officer on a temporary ongoing basis.
As the successful candidate you will have experience working as a Tenant Liaison Officer within Social Housing on cyclical works
The duties will include:
- Provide excellent support to tenants before, during and after works are completed within their properties
- Attend properties and discuss works
- Work closely alongside trade operatives completing the work to ensure continuity
- Ensure tracking spreadsheets are consistently updated
- Manage complaints and queries, ensuring everything is solved / escalated in a timely manner
- Uphold high standards of customer service at all times
Essential Skills/Qualifications
- Full UK Driving Licence and own transport are essential (mileage paid)
- Previous experience on cyclical programmes within social housing
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.