Administrator

We’re working with a leading housing provider seeking a proactive Repairs and Maintenance Administrator to support their in-house maintenance service. This role is vital in promoting efficiency, driving productivity, and ensuring an exceptional level of customer service for residents and colleagues alike.

What’s on offer?

• Contract type: Full Time, Temporary (potential for extension/permanent)
• Work pattern: Monday – Friday
• Location: Welwyn Garden City
• Rate of pay: £12.60
• Start date: ASAP

Key Responsibilities

• Provide efficient administrative support to the Repairs and Maintenance service
• Promote the effective use of in-house systems to maximise productivity and service delivery
• Maintain accurate, real-time information across all works order and scheduling systems
• Produce and update records for materials, plant, and subcontractor orders
• Highlight potential resource pressures and support proactive planning and allocation of work
• Deliver general business support including printing, scanning, filing, post distribution, and stationery orders
• Provide excellent customer service when responding to enquiries from residents and colleagues
• Support and provide cover for the scheduling team where required

About You

• Proven experience in a fast-paced Repairs and Maintenance or Property Services environment
• Confident using housing management and workforce planning systems
• Strong analytical and organisational skills with attention to accuracy and detail
• Excellent written and verbal communication skills
• Able to prioritise workload effectively and adapt to changing demands
• Demonstrates strong customer service skills and a proactive, solutions-focused approach
• Awareness of Health and Safety and compliance requirements within maintenance environments

Interested?

To find out more, call Marc Kilroyon 07441 916478 or apply today with your CV.

Venn Group is an equal opportunities employment agency.