Clinical Systems Support Specialist

1. Job Title: Clinical System Support Specialist(Onsite)

Venn Group are currently working with a public sector organisation in the North West to recruit a Clinical System Support Specialist on an initial 3 Month contracted job.

2. Job Specification: 

The main duties are as follows:

Responsibilities:

• Obtain and maintain in-depth knowledge of Clinical Information applications and ensure that all NHS guidance relating to data standards is followed for:

  Carenotes

  EMIS

  Docman

  e-RS and any other clinical system used by the trust

• Provide effective technical support for all Clinical Information systems functionality to end users, including accessibility issues (user admin, smartcard issues, and resolving common faults

• Be responsible for general maintenance in all Clinical systems

• Manage user access control for all designated applications, ensuring that password management protocols are adhered to. Report suspected security breaches to the Clinical Systems Support Manager

• Run reports for all systems as per the Schedule Standard Operating Procedures, take necessary actions and record all actions taken for audit purposes.

• Liaise with the Servicedesk to ensure Clinical Information systems accessibility is provided in a timely manner

• Liaise with the team about changes to the clinical system and to rectify data quality issues.

• Take responsibility for monthly and adhoc audits to establish that access to the clinical systems is legitimate and appropriate

• Ensure that designated applications are operated and maintained to appropriate standards, through promotion of good practice escalating any issues to the Clinical Systems Support Manager

• Arrange training for users, and liaise with the Trust IT trainers or external suppliers as appropriate, after assessing training needs and liaising as necessary with the requester of the training

To apply for this role or to find out about other Technology jobs, please contact Leonie Williams & Claude Kunzli on the IT Recruitment team on 0161 830 1830 or manit@venngroup.com

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.