Permanent Opportunity
IM&T – Mobile Device Management Specialist
Venn Group are currently working with a London based NHS organisation who require some band 7 support within their BAU IT department
Location: London/ Remote working available
Rate: Band 7 (£47,000 - £53,000 p.a.) + excellent employee benefits
The post holder will;
- To provide 3rd line EUC, Mobile Device Management IT support for staff throughout the organisation both on-site and remotely, via personal attendance, telephone and remote Diagnostics
- Act as an escalation point to assist 1st and 2nd line support staff as necessary
- Perform the investigation and resolution of complex operational incidents, recurring incidents and problems relating to EUC and Mobile Devices
- Protect systems and applications against cyber-attacks by remediating Zero-day exploits, threats and vulnerabilities immediately and out of hours as required
- Proactively research and respond to all end user device vulnerabilities in line with IM&T security policies
- Perform changes as required in alignment with the Change Management Process
- Perform project work as required acting as subject matter expert for End User Computing and Mobile Device Management
- Establish and apply standards for hardware and software
- Create, deploy and maintain standard equipment build images
Required skills/experience include:
- Formal industry certification e.g. Modem Desktop Administration, Microsoft 365 Administrator, VMware
- Extensive specialist EUC Mobile device management support experience and use of mobility hardware, software and tolling products i.e. (MDM), (EMM), Intune or Airwatch
- Relevant experience in 3rd line support role
- Excellent working knowledge of Microsoft tools, Office- Visio and Project
If you are interested in this position, please send your updated CV to sskirby@venngroup.com or call Sarah Kirby on 02075577667